Quality Drivers

  • Provide error free timely service.
  • Deliver cost savings from day one.
  • Meet changing client needs.
  • Integrated with client organization creating long term partnerships.

Moving Towards Global Shared service Centres
http://www.sequeraconsulting.net/files/Global_Shared_Services_by_JPMorgan.pdf

Outsourcing getting better as technology improves and experience grows
http://www.booz.com/media/uploads/Shared_Services_Inc.pdf

World Class Performance Management: Not Just for the Fortune 500
http://www.cfo.com/webcasts/index.cfm/l_eventarchive/14247256

Services globalization is the next step in the evolution of global trade and capitalism
http://knowledge.wpcarey.asu.edu/article.cfm?articleid=1209

"the question is not whether to offshore but which functions"
http://www.cfo.com/article.cfm/10755461/c_10910382?f=alerts

What kinds of services can you really take out of your four walls?
http://www.outsourcing-backoffice.com/startup.html

Outsourcing Back-Office Services in Small Non Profits
http://www.meyerfoundation.org/downloads/Outsourcing-FullReport.pdf

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